Legal

Preliminary Information Form

Last updated: 13 June 2026

Seller and service

Seller: Emine Çelik, Küçükyalı Mahallesi, Rüştü Sarp Caddesi No:18 Daire:23, Maltepe / İstanbul, email support@getviseo.com.

Service: digital credit packages used for AI-powered real estate marketing video generation on Viseo.

Price, payment, and withdrawal

Package names, credit amounts, and USD prices are shown on the Pricing page before purchase.

Polar may act as Merchant of Record for checkout, payment, tax, invoice, and receipt handling where applicable.

Polar may act as Merchant of Record and may handle applicable taxes, receipts, and invoices where required.

Payment is completed through secure Polar checkout. Credits are delivered digitally after verified webhook confirmation.

The buyer should review the withdrawal and refund conditions before payment. Used digital credits are not refundable.

By using credits for video generation, the buyer requests immediate performance of the digital service for those credits.

Preliminary Information Form - Viseo | Viseo