Privacy Policy

The seller and data controller for Viseo is Emine Çelik, Küçükyalı Mahallesi, Rüştü Sarp Caddesi No:18 Daire:23, Maltepe / İstanbul, email support@getviseo.com. This policy explains how personal data is processed when you use https://www.getviseo.com.

We may process your name, email address, account login details, listing information, uploaded property photos, video generation records, credit balance, payment status, contact messages, IP address, device/browser logs, and support communications.

Card-level payment data is not stored by Viseo. Polar may process payment, tax, invoice, receipt, and checkout data as Merchant of Record where applicable.

We process data to create accounts, provide digital credit packages, generate AI real estate videos, prevent abuse, provide support, comply with legal obligations, and improve the service.

Service providers may include Fal.ai for AI video generation, Polar for payment processing, Vercel for hosting, Supabase for database/storage, Google for OAuth login, and email/contact service providers where applicable.

Account and transaction records are kept for the period required by law and for legitimate business records. Uploaded media and generated video records may be kept while your account is active or until deletion is requested where legally possible.

You may request access, correction, deletion, restriction, objection, and information about data processing by contacting the seller email address.